Here’s a picture of the saddles on a brand new relic guitar, direct from the manufacturer. Close observation reveals the saddle screws on the A string are slightly higher than the others, resulting in the owner shredding the fleshy part of his palm, where his thumb meets his hand. This was hurting him, and he wanted the pain to stop. We contacted the manufacturer to replace the offending saddles, which they gladly did.
Small jobs are important too.